Consistent coordination
Candidate information and agreed document checks follow the same administrative steps.
Service 03
DBS application administration that keeps candidate progress visible
Coordinate candidate information, application stages, follow-ups and certificate records through a consistent administrative workflow.
UK-focused virtual supportDBS coordination for busy UK care recruitment teams
Where this support fits
Practical capacity around a defined workflow
Nova Support works inside the process, systems and approval boundaries agreed with your organisation.
Well suited to
- Care agencies processing recurring candidate applications
- Supported living providers tracking multiple onboarding files
- Healthcare staffing teams needing clearer application visibility
Operational outcomes
What a clearer administrative process can change
Status visibility
Applications, outstanding actions and returned certificate details are easier to track.
Cleaner records
Relevant DBS administration can be reflected in the candidate file and workforce tracker.
How support works
A visible path from setup to reporting
The exact workflow is tailored to your tools and responsibilities, while the operating rhythm stays straightforward.
How Nova Support works- 01
Confirm the route
Agree your application provider, internal process and information requirements.
- 02
Coordinate documents
Track the candidate information and documents needed for the agreed application process.
- 03
Monitor progress
Record application status and follow up agreed outstanding actions.
- 04
Update records
Organise returned certificate details for your organisation’s review and retention process.
Clear responsibilities
Administrative support with the right decisions kept in-house
Nova Support coordinates administration and does not perform criminal record searches independently or determine candidate suitability.
The employer remains responsible for using the correct DBS route, reviewing information and making safeguarding and recruitment decisions.
Common questions
Questions about dbs checks
A few practical points to help you decide whether this support fits your current workload.
Does Nova Support issue DBS certificates?
No. Certificates are issued through the relevant DBS application process. Nova Support provides administrative coordination.
Can you track several applications at once?
Yes. A shared tracker can provide a consistent view of candidate status and outstanding actions.
Do you decide whether a DBS result is acceptable?
No. Your organisation retains responsibility for reviewing results and making safeguarding and employment decisions.
Start a conversation
Need capacity around dbs checks?
Start with a focused conversation about your current workflow, responsibilities and recurring pressure points.