Can Nova Support work with our current systems?
Yes. The first conversation maps your existing trackers, shared files and internal approvals so the support process can fit the way your team already works.
What is included in the free five-file review?
We review the administrative information in up to five anonymised staff files or checklists and highlight missing information, upcoming expiries and follow-up priorities. It is not a legal opinion or a regulatory audit.
How does remote support work?
Nova Support delivers remotely from South Africa for UK organisations. Scope, access, communication and reporting arrangements are agreed before any staff information is shared.
Who makes recruitment and compliance decisions?
Your organisation does. Nova Support organises, tracks and follows up administrative work; the UK provider retains safeguarding, recruitment, employment and regulatory decisions.
Can we start with one workflow?
Yes. You can begin with a defined pressure point—such as staff-file follow-ups, training expiries or rota administration—and review the scope as your needs change.