Keep care recruitment files readyand workforce admin moving.

Hands-on remote administration for UK care providers—candidate files, DBS and right-to-work coordination, training expiries and rota follow-ups—without adding another in-house admin role.

Up to five anonymised files written action summary no review fee

Administrative support; your organisation keeps every recruitment and safeguarding decision.

Care operations administrator reviewing a rota and an anonymised staff-file checklist

Complimentary review

Up to five files. One clear action summary.
  • Missing information highlighted
  • Upcoming expiries surfaced
  • Follow-up priorities separated

Built for the operations behind care delivery

Care agenciesDomiciliary careSupported livingHealthcare staffing

A practical first step

Know what is missing before it becomes urgent

The complimentary review turns up to five anonymised files into a clear, written view of missing information, approaching dates and administrative priorities.

  1. 01

    Share up to five anonymised files

    After we confirm the scope, share only the agreed administrative information through the arranged method.

  2. 02

    We review the administrative picture

    We look for missing information, upcoming expiry dates and follow-up priorities across the files supplied.

  3. 03

    Receive a written action summary

    Your team gets a concise view of gaps, priorities and items that need an internal decision.

Request your free review

Where we help

From daily admin pressure to a clearer next action

Focus support on one recurring bottleneck or connect several workflows into a consistent operating rhythm.

02

PressureTraining evidence, expiry dates and registration preparation become urgent when no one has a reliable forward view.

Clearer outcomeKeep the agreed records organised and surface the information your management team needs to review or decide.

03

Rota and workforce coordination

PressureAvailability changes, open cover and shift updates create avoidable pressure when handovers are unclear.

Clearer outcomeMaintain a clearer working rota, coordinate agreed follow-ups and hand back outstanding actions visibly.

You stay in control. Nova Support organises and coordinates the agreed administrative work while your organisation retains final recruitment, safeguarding, employment and regulatory decisions.

Explore all services

How support works

A clear extension of your operations team

No parallel system and no blurred decision-making. We agree the workflow, keep the administration visible and report it back.

  1. 01

    Scope the workflow

    Agree the pressure point, responsibilities, systems and information your team needs to see.

  2. 02

    Work in your process

    Use your existing tools and approval boundaries rather than adding unnecessary software.

  3. 03

    Keep actions visible

    Track agreed follow-ups, approaching dates and blockers so nothing disappears into an inbox.

  4. 04

    Report and hand back

    Provide a concise view of progress and the items that still need your organisation’s decision.

Start an enquiry

Hands-on managed support

Support sized to your workload

Monthly starting points for practical administrative capacity—not another software subscription. Scope can grow with candidate volume or rota complexity.

Compare support packages

Starter

£450 /month

For small care providers with approximately 10–20 workers.

  • Up to 10 candidate compliance files/month
  • DBS application coordination
  • Right-to-work administration
Enquire about Starter

Growth

£1,000 /month

For growing providers with approximately 20–50 workers.

  • Up to 20 candidate compliance files/month
  • DBS coordination and right-to-work checks
  • Reference and employment history follow-ups
Enquire about Growth

Full Support

£1,700–£2,400 /month

For established domiciliary care agencies, supported living providers and healthcare staffing companies.

  • Full recruitment administration
  • Candidate onboarding and compliance file preparation
  • DBS, right-to-work, reference and employment checks
Enquire about Full Support

Common questions

What care providers usually want to know

Straight answers about the free review, remote delivery and where Nova Support’s responsibility begins and ends.

Can Nova Support work with our current systems?

Yes. The first conversation maps your existing trackers, shared files and internal approvals so the support process can fit the way your team already works.

What is included in the free five-file review?

We review the administrative information in up to five anonymised staff files or checklists and highlight missing information, upcoming expiries and follow-up priorities. It is not a legal opinion or a regulatory audit.

How does remote support work?

Nova Support delivers remotely from South Africa for UK organisations. Scope, access, communication and reporting arrangements are agreed before any staff information is shared.

Who makes recruitment and compliance decisions?

Your organisation does. Nova Support organises, tracks and follows up administrative work; the UK provider retains safeguarding, recruitment, employment and regulatory decisions.

Can we start with one workflow?

Yes. You can begin with a defined pressure point—such as staff-file follow-ups, training expiries or rota administration—and review the scope as your needs change.

Start a conversation

Tell us where the admin pressure is building

Start with a complimentary five-file review or tell us which recruitment, compliance or rota workflow needs practical capacity.